Privacy policy

ARTICLE 1 : PREAMBLE

This privacy policy aims to inform website users:

About how their personal data is collected. Personal data is considered to be any information that allows a user to be identified. This may include: their first and last names, their age, their postal or email address, their location, or their IP address (non-exhaustive list);
About their rights regarding this data;
About the person responsible for processing the personal data collected and processed;
About the recipients of this personal data;
About the site's cookie policy.

This policy supplements the legal notices and cookie policy accessible to users via the links at the bottom of the page.

ARTICLE 2 : PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA

In accordance with Article 5 of European Regulation 2016/679, personal data are:

processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’)
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (‘purpose limitation’)
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’)
accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’)
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’)
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED DURING BROWSING ON THE WEBSITE

Article 3.1: Data Collected

The personal data we collect as part of our business activities include:

Name (Last, First)
Email address
Phone number (optional)
IP address

This data is collected and processed for the following purposes:

To contact visitors by email or phone upon request
To personalize communication with visitors
To perform statistical analysis of visitor website activity
To improve the visitor website experience (including language preferences)
To maintain network security and management

Article 3.2: Data Collection Method

When you use our website, the following data is automatically collected :

IP address

Additional personal data is collected when you take the following actions on the platform:

Submitting a contact form

This data is stored by the data controller under reasonable security measures, for a period of: one year, or until the termination of the business relationship between Conciergerie N.A and the website visitor. The company may retain some personal data beyond the stated retention periods to comply with legal or regulatory requirements.

Article 3.3: Data Hosting

The www.conciergerie-na.fr website is hosted by :

Wix.com LTD

5 Yunitsman, Tel Aviv, Israel.

Article 3.4: Data Transfer to Third Parties

No data is shared with any partner unless a visitor requests to be connected with one of our service providers.

Article 3.5: Cookie Policy

Please refer to the cookie policy, the link to which is available in the footer.

ARTICLE 4: CONTROLLER AND DATA PROTECTION OFFICER

Article 4.1: The Data Controller

Personal data is collected by CONCIERGERIE N.A (SARL NOUAIL ANDLER), a company with a capital of €5,000, registered under registration number 934993684.

The data controller can be contacted as follows:

By email: contact@conciergerie-na.fr

Article 4.2: The Data Protection Officer

The Data Protection Officer of the company or the data controller is:

Romain Nouail - contact@conciergerie-na.fr

If, after contacting us, you consider that your data protection rights have not been upheld, you have the right to lodge a complaint with the CNIL.

ARTICLE 5: DATA SUBJECT RIGHTS CONCERNING THE COLLECTION AND PROCESSING OF DATA

Any data subject whose personal data is processed may exercise the following rights, pursuant to Regulation (EU) 2016/679 (General Data Protection Regulation) and the French Data Protection Act (Law No. 78-17 of January 6, 1978):

Right of access, right to rectification, and right to erasure ('right to be forgotten') (as provided for in Articles 15, 16, and 17 of the GDPR)
Right to data portability (as set out in Article 20 of the GDPR)
Right to restriction of processing (as provided in Article 18 of the GDPR) and the right to object to the processing of data (as set out in Article 21 of the GDPR)
Right not to be subject to a decision based exclusively on automated processing, including profiling
Right to provide instructions regarding the processing of personal data after death
Right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR)

To exercise these rights, please send your request by email to

contact@conciergerie-na.fr

To enable the data controller to respond to the request, the data subject may be asked to provide certain information, including their first and last name, email address, and account, personal space, or subscriber number.

Please visit cnil.fr for further information about your rights.

ARTICLE 6: CONDITIONS FOR AMENDMENT OF THE PRIVACY POLICY

The publisher of the CONCIERGERIE N.A website reserves the right to amend this Policy at any time to ensure its compliance with applicable law for users of the site.

Any such modifications shall not affect purchases previously made on the website, which shall remain subject to the Policy in force at the time of the purchase and as accepted by the user upon validation of the purchase.

The user is advised to review this Policy each time they use our services, without the need for formal notification.

This policy, published on 17/11/2024, was updated on 18/12/2024.